Privacy Policy
At Carry Crew, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding the information we collect about you. Please read this carefully to understand our views and practices regarding your personal data.
Who We Are
Carry Crew is a UK-based moving and delivery service company. Our website is used to provide information about our services and allow users to make inquiries or bookings online.
What Information We Collect
We may collect and process the following personal data:
- Your name
- Contact information (such as email address, phone number)
- Home or office address
- Details of the services you are interested in
- Information provided through forms on our website
- Payment information (if making a booking)
- Any correspondence you send to us
- Your IP address and browser details via cookies (see section 8)
How We Use Your Information
We collect your personal data to:
- Provide our services to you
- Communicate with you about your bookings or inquiries
- Send you updates about our services, if you opt-in
- Improve our website and services
- Meet legal obligations
- Process payments and provide invoices
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service providers working on our behalf (e.g. IT support, payment processors)
- Law enforcement or regulatory bodies if required to do so by law
- In the event of a business transfer or sale
All third parties handling your data are required to treat it securely and in line with this policy.
How We Store Your Information
We take reasonable steps to ensure your personal data is kept secure. Data is stored on secure servers with access limited to authorised staff. We use up-to-date security tools to protect your information.
We only keep your personal data for as long as necessary to fulfil the purpose it was collected for, or to comply with legal or accounting requirements.
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing or request restrictions
- Request a copy of your data in a portable format
- Withdraw your consent at any time (where applicable)
To exercise any of these rights, please contact us at: hello@carrycrew.co.uk
Third-Party Links
Our website may contain links to other websites. Please note that this Privacy Policy applies only to our site. If you follow a link to a third-party site, we are not responsible for their privacy practices.
Cookies and Tracking Technologies
Our website uses cookies to:
- Understand how users interact with our site
- Improve website performance
- Remember your preferences
Cookies are small files placed on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not work properly without them.
We use Google Analytics and similar tools to track website usage, which may collect anonymous information such as pages visited, time spent, and device used.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Please review this page regularly for any updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: enquiries@carrycrew.co.uk
We are committed to protecting your personal data and being transparent about how we use it.